About us

Indue’s Vision is to be the leading partner of innovative payment solutions to our customers in Australia and New Zealand.

Our mission

Indue was established by credit unions to provide payment services to the credit union industry.

Today, our mutual heritage remains the bedrock of our company and we have expanded our payments partnerships to include:

  • Mutual Banks, Credit Unions, Building Societies and Banks
  • Retailers, Corporate organisations and Mortgage Originators
  • Church Funds and Charities
  • Gift and Loyalty Card Providers
  • Commonwealth and State Government Agencies

Our mission is to drive competitive advantage for our customers, by helping people pay.

Indue provides financial and payment services to millions of Australians each day.

Who we are and what we do

Indue is an e-payments and financial crime management centre of excellence, with its roots in the mutual banking sector.

  • We provide payment and financial crime management software platforms & enabling services to any company or government agency that has a need for a payment or financial crime monitoring solution.
  • We principally provide card (or virtual card) payment solutions, all the way from complex credit cards through to simpler gift cards, however we provide all forms of payment channels…Direct Debit/Credit, BPAY, etc.
  • Indue is a founding member of NPP – a modern real time payment.

About our owners

Indue is wholly owned by financial institutions, all of which have their heritage in the mutual and credit union sector.

About our regulatory status

Indue is an Approved Deposit-taking Institution (ADI), regulated by the Australian Prudential Regulation Authority and we hold an Australian Financial Services Licence. Indue is a member of Visa, MasterCard, eftpos, NPP, BPAY and the various low value payment clearing systems operated by the Australian Payments Network.