Industry Representation & Partners

Transform your customer payment experience

Indue is actively engaged with industry through a range of influential management committees and highly relevant working groups. Our ongoing participation ensures we have a ‘seat at the table’ of decision-making forums and play an active role in shaping the future of the payments system.

We are also mindful of our clients’ interests and actively advocate on their behalf in our representations to industry. Our extensive industry involvement includes the following formal appointments:

  • eftpos Payments Australia Limited
  • ATM Access Australia Limited
  • AusPayNet Credit Union Members Group
  • BPAY Fraud Sub-Committee
  • BPAY Management Committee
  • BPAY Marketing Sub-Committee
  • Osko Product Advisory Group
  • Osko Communications Sub-Group
  • BPAY Fraud Sub-Committee
  • BPAY Management Committee
  • BPAY Marketing Sub-Committee
  • Osko Product Advisory Group
  • Osko Communications Sub-Group
  • BECS Management Committee (MC2) – Observer only
  • Visa Client Operations Committee (VCOM)
  • Visa Risk Executive Council
  • Operational Support Client Forum (OSCF)
  • Visa Connect
  • Disputes and Chargebacks Reference Group
  • eftpos Member Advisory Council
    Member Release Forum
  • Technology Steering Group
  • Digital Acceptance Reference Group
  • Member Release Forum – technical change walkthorugh
  • Austrac Analytics Focussed on CTF/AML & Sanctions Working Group
  • Australasian Card and Risk Council
  • Risk Tools User Group
  • Operating Committee
  • Security & Standards Subcommittee
  • Change management Subcommittee
  • Rules Subcommittee
  • Fraud Advisory Committee
  • NPPA Incident Response Group
  • Operational Forum

Major Partners

Indue partners with Fiserv for card switching and processing.

Indue is a principal member of Visa and licensed to issue all Visa card products including credit, debit, prepaid, commercial and premium cards.

Indue is a member of eftpos and licensed to issue eftpos card products. These cards may be used in ATMs and eftpos terminals throughout the domestic Australian eftpos network.
We have partnered with Placard for the manufacturing and personalisation of all card products.

Our statements and mail house services are provided by Computershare.

Westpac provides cheque clearing and settlement services for Indue.

Indue is a member of BPAY allowing us to offer both payer and biller facilities to our clients.
Indue is one of 13 founding members of the New Payments Platform.