Contact us

If you need help with your Account, Cashless Debit Card or with any of the services described in the Conditions of Use, you can contact us by:

  • Calling our Customer Service Centre on 1800 710 265. The Customer Service Centre is open Monday to Friday, 8.00am to 8.00pm and Saturday 8.00am to 1.00pm AEST (Queensland time);
  • Emailing us at;
  • Writing to us at Indue Customer Service Centre, PO Box 523, Toowong, QLD 4066.
  • This field is for validation purposes and should be left unchanged.

For further information about the Australian Government’s Cashless Debit Card program, please refer to the Department of Social Services.

Hotline: 1800 252 604