Digital innovation, disruption and leadership were the trending topics explored at the Indue Leadership Forum which wrapped up today in Sydney.
From the bible to blogging and beyond, we heard from some of the best business minds about the essential lessons of staying relevant and keeping up in the ever-changing business environment.
With the payments industry currently experiencing rapid change and digital innovation providing the potential to transform how we operate, the Forum offered valuable insights to help manage this change.
Indue’s CEO Manuel Garcia told the forum about the challenges and opportunities facing companies wanting to embrace new and emergent financial services technologies. He also explained some of the future digital trends in peer to peer lending and Australia’s New Payments Platform (NPP), which he predicts will be a game-changer for the industry in 2017.
Bernard Salt, demographer and partner at KPMG explored the impacts of cultural and demographic change in Australia, explaining that current consumer base is splintering with an increased diversity of tastes.
“Businesses must respond to disruption, which means their organisational culture must be open to change,” he said.
Bernie Brookes told delegates that retailers are operating in a disrupted marketplace, but the smart ones are embracing transformation. He gave examples of businesses redefining the model successfully and his tips for leading during transformation.
Kate Eriksson, Head of Innovation at PwC said that businesses must be lean and agile in their innovation approaches, supported by great vision, leadership and people.
According to Mary van der Wiel, your leadership brand is your most competitive asset, and she stressed the importance of having meaningful conversations with customers.
Gus Balbontin talked passionately about what is required for businesses to survive during times of disruption, and the importance of differentiating between a business problem and solving the problems of your customers.
And finally Craig Lowndes gave a riveting insight into his successful racing career and what he believes makes a winning team.