Indue’s Orion Financial Crimes service provides card fraud management and anti-money laundering capabilities – supported by a 24/7, Australian based, dedicated Financial Crimes team monitoring transactions for unusual or illegal activity. At all times, Indue ensures the integrity of our information and the cardholder’s right to privacy.
Orion Financial Crimes analyses transactions using a rule-based identification system utilising ACI Proactive Risk Manager (PRM) software hosted internally at Indue. This same software is used by a number of Australian and international banks to conduct transaction monitoring.
The Orion card fraud management service monitors, identifies and takes action on suspect card transactions. Our expert team has built a strong reputation within the industry as one of Australia’s leading aggregated fraud monitoring services, saving our clients approximately $1 billion in ‘at risk’ funds since 2003.
The Orion service is dynamically managed by a dedicated team to ensure our fraud detection rules and parameters reflect the latest market intelligence. Further managing this system is a specialist analytics and operations team. This comprehensive service delivery model means that clients can maintain important customer relationships, while being assured that strong security measures are in place.
Our diverse client base grants us access to an international data sample, enabling us to identify fraud and emerging trends quickly. By aggregating our clients’ transactions through one service, we are able to offer a flexible and future-focussed solution.
The Orion anti-money laundering (AML) service monitors transactions for unusual patterns, to detect account activity that may be reportable under the Anti-Money Laundering and Counter Terrorist Financing Act.
Indue’s flexible service delivery model allows clients to choose one of two procedures for dealing with a suspicious transaction: either the Orion team, or the client themselves, can commence data entry on AUSTRAC Online.
Orion also provides clients with a monthly report that highlights the number of accounts requiring further information, alerts processed, and events considered suspicious. Additional reporting is available at the client’s request. For example, data mining for specific transaction types, or sorting information stored in the data warehouse to reveal patterns for technical or marketing purposes.
Call us on +61 7 3258 4222
Email our Group Executive – Sales & Relationships: Luke Wilson at email@example.com