Mobile Payments
Money Made Mobile
In this section
Give your customers more ways to pay
With Indue, your customers can easily transact using all The Pays including Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay, straight from a digital wallet on their smart phone or wearable device.
Indue’s integrated, on-behalf-of service makes it easy to implement mobile payments in your business, without major changes to your core banking platform or operations.
Indue continues to invest in our digital payments solutions so you can give your customers a contemporary experience and stay relevant in a fast moving market.
Why work with us?
Indue has successfully delivered mobile payment solutions for many of Australia’s leading credit unions and mutuals, mortgage originators (non-bank lenders), fintechs and retailers to name just a few.
Solution Highlights
Mobile payments use Australia’s strong contactless payment infrastructure and near-field communication (NFC) to enable transactions between your customer’s device and a payments terminal.
Customers load their credit or debit cards into an app – or mobile wallet – on their device, verifying their identity with a PIN or fingerprint or iris scan – ensuring each transaction is secure. Indue delivers:
Config & Set up
Management
& Security
Config & Set up
We configure your cards so they can be enrolled in the OEM Mobile Wallet – the app that allows users to add their cards to their phone’s digital wallet.
We handle the provisioning request for the OEM Mobile Wallet, providing user authentication and managing notifications on your behalf.
We provide a solution which allows you to grant your cardholders instant access to use of their card upon opening an account. This means they do not need to wait until their card arrives 7-10 business days later to start using it. A digital version of their card is made available to them for use in the Device wallet. This feature is available where your software provider has enabled the feature along with provisioning from an issuer app.
Indue provides the ability for you to customise the card art displayed on the device wallet on a card-by-card basis. This allows you the ability to implement customised branding within a single BIN range. Offer your cardholder their favourite footy team logo, or various card colours to allow them to separate spending categories for budgeting purposes. This feature is available where your software provider has enabled the feature.
Management
We manage the automatic token life cycle for your digital payment solution, including ongoing maintenance for lost phones and replacement cards. We also embed an additional layer of protection by using digital security technology called tokenisation. This works by replacing customers’ sensitive credit or debit card account numbers with a unique digital identifier or ’token’ during the payment process.
This gives your clients peace of mind, knowing they can make a mobile payment to you anywhere – safely and securely.
& Security
We provide sophisticated support for mobile payment solutions through our industry-leading fraud-prevention system, Orion Financial Crimes solution which keeps on top of digital wallet ensuring 24/7 protection against cybercrime. Using new technologies, like machine learning and artificial intelligence, we provide ultimate around-the-clock mobile payment security.
We manage digital payment disputes and chargebacks on your behalf, based on your current operational processes – and in line with card Scheme requirements.
We provide detailed data feeds of digital payments and transactions, so you can keep track of all your mobile payment activity.
The Pays
Indue’s ‘Pays’ solution means our clients’ cardholders are able to register in each of The Pays.
- Set up for our clients cardholders is done via their banking app or the Apple Wallet app on iPhone.
- Transactions routed via The Pays are received by our clients as switch transactions, so if you want to link your cardholders to The Pays via Indue you will not need to make any core banking system changes.
- To connect your cardholders to The Pays with us all you need is a card which is switched by Fiserv.
- Cardholders can use anywhere you can tap and pay.
- Set up for our clients cardholders is done via their banking app or the Google Pay app for Android phones.
- Transactions routed via The Pays are received by our clients as switch transactions, so if you want to link your cardholders to The Pays via Indue you will not need to make any core banking system changes.
- To connect your cardholders to The Pays with us all you need is a card which is switched by Fiserv.
- Cardholders can use anywhere you can tap and pay.
- Set up for our clients cardholders is done via their banking app or the Samsung Pay app for Samsung phones.
- Transactions routed via The Pays are received by our clients as switch transactions, so if you want to link your cardholders to The Pays via Indue you will not need to make any core banking system changes.
- To connect your cardholders to The Pays with us all you need is a card which is switched by Fiserv.
- Cardholders can use anywhere you can tap and pay.
- To make a secure payment, just tap your watch or tracker anywhere you see the contactless payment symbol and go—no phone or wallet necessary. Fitbit Pay works anywhere you see this symbol.
- Just add your credit, debit or transit card to your wallet in the Fitbit app and you’re ready. Have another card you want to use? Fitbit Pay lets you load multiple cards. Fitbit Pay is available on Sense, Versa 3, Versa 2, Versa Special Edition, Ionic, Charge 3 Special Edition, Charge 4 and Charge. Tap & go around the world.
- Transactions routed via The Pays are received by our clients as switch transactions, so if you want to link your cardholders to The Pays via Indue you will not need to make any core banking system changes.
- To connect your cardholders to The Pays with us all you need is a card which is switched by Fiserv.
- Cardholders can use anywhere you can tap and pay.
- Garmin Pay lets you make purchases quickly and almost effortlessly with nothing needed but your watch.
- Transactions routed via The Pays are received by our clients as switch transactions, so if you want to link your cardholders to The Pays via Indue you will not need to make any core banking system changes.
- To connect your cardholders to The Pays with us all you need is a card which is switched by Fiserv.
- Cardholders can use anywhere you can tap and pay.
Coming soon
eftpos, Garmin, Fitbit and Samsung
We’ve already onboarded Apple Pay and Google Pay, allowing cardholders to provision these services with just a few clicks. Soon we’ll enable mobile payments for Eftpos payments, as well as the Garmin, Fitbit and Samsung ecosystems – and we’ll continue to stay ahead of whatever’s next.
