Nucleus Card Platform
Flexible Card Solutions
In this section
Your end-to-end card platform.
Whether you’re a lender, government agency, small business or a bank, Indue can help you deliver a card program to meet your business goals.
Our Nucleus Card Platform is the core of our cards offering. It provides a complete end-to-end card platform for issuing and managing your gift, prepaid, credit, debit and digital cards.
Nucleus offers reliable processing through its easy-to-use interface, as well as web services and data feeds. It also offers connections to card manufacturers, statement providers, loyalty providers and more, bringing your whole card solution into one place.
Why work with us?
Our team of specialists will work with you to understand your program objectives and implement a customised solution to match. We can help you deliver a range of card programs all supported by our easy-to-use Nucleus Card Platform.
Choose to integrate Nucleus with your systems for seamless processing, or leverage ours for a complete end-to-end card-management solution.
Solution Highlights
We can help you with a prepaid card program that’s suitable for both temporary promotions and longer-term solutions. Our tailored programs are adaptable and ready for both simple and complex deployments.
Let Indue make the process easier with card issuing, processing and program management. Our feature-rich Nucleus Card Platform provides everything you need for efficient card management and reporting, including:
- card stock management
- transaction and payments processing
- management of multiple programs
- web services integration and a comprehensive API suite, and
- full operational support.
It has never been easier to give and spend, with contactless convenience the ultimate advantage with our digital card programs. Accessible anytime from mobile wallets or wearable devices, our digital cards make it safe and easy to make contactless payments both in-store and online.
Indue’s digital card offering is suitable for shopping centres, gift, reward and incentive programs and card program managers, with no point-of-sale integration required.
Features:
- instant digital delivery to recipients
- scheme enrolment, configuration and setup
- Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay integration
- detailed transactions data feeds
- multi-merchant use, and
- no manufacturing or distribution fees.
Offer your customers more flexibility with contactless virtual payments. Seamless, convenient and secure, Indue’s mobile payment solutions can be implemented without major changes to your core banking platform.
With over 50 years of experience servicing Australian organisations, we can put you on the path to providing a superior payment experience for your customers.
Indue’s mobile payments solution includes:
- handling the provisioning request for the OEM mobile wallet
- providing user authentication and managing notifications
- support for Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay
- integration into the Eftpos Token Service Provider
- 24/7/365 fraud prevention courtesy of Orion, and
- chargebacks and payment disputes managed on your behalf.
Debit Cards
Ensure your cards are compliant, cost effective and easy to manage. Our proprietary solutions provide maximum flexibility for you and your customers, with global 24x7x365 access to core transaction accounts.
Our Nucleus Card Program can be integrated with your core banking platform, enabling seamless data sharing between the two systems. Depending on your preferences, Nucleus can be set up to manage the card program while your core banking platform maintains balances off-system. Or you can choose for Nucleus to manage and maintain balances for you.
Our debit card solution offers:
- settlement with counterparts
- card and PIN production management
- stock management and distribution
- dispute management and resolution
- information management, and
- industry representation.
Credit Cards
We know that every organisation is different, which is why we offer tailored credit card solutions to meet a variety of strategic objectives.
Indue’s credit card solution includes:
- the ability to add credit card programs to your existing platforms
- full integration with card program partners, including card manufacturers
- the ability to customise your program
- accrual of credit card loyalty points for redemption via partners, and
- optional Indue settlement services.
We can help you with all back-office services related to your card program, either directly or through our trusted card partners.
Here’s what we offer:
- customer servicing
- lost and stolen card handling
- creation and management of credit card records
- transaction authorisation and processing
- interest calculation
- account arrears position
- statement and letter data feed
- financial crimes monitoring, and settlement services (optional).
Nucleus has pre-configured links to partners including Computershare, ABNote and Placard. Links to other partners may be available as alternatives, giving you the option to work with your existing partners, or ours.
Through our partners, we can provide:
- card manufacturing and distribution
- PIN Mailer creation and distribution
- settlement processing (when required)
- statement generation
- letter production.
Orion’s card-fraud service monitors, identifies and acts to prevent suspicious card transactions – 24x7x365. Since 2018, Indue has partnered with IBM Safer Payments for even faster and more accurate fraud and threat detection.
Take advantage of Orion’s real-time threat detection, dynamic management of fraud detection rules.
